Welcome to the eg66 platform. We believe that protecting your personal data is a fundamental responsibility. This Privacy Policy explains in detail how your information is collected, used, and kept secure.
When you create an account on the eg66 platform, we collect your name, email address, mobile number, date of birth, and residential address. This information is required to verify your identity and meet legal obligations. Valid ID verification is carried out for every account in accordance with guidelines from Bangladesh's regulatory authorities. Users are clearly informed and their consent is obtained at each stage of personal data collection.
Certain technical information is collected automatically from your device and browser, including your IP address, browser type and version, operating system, screen resolution, and device identifiers. This data is used to monitor platform security and detect suspicious login activity. Device information is never sold to third parties and is retained solely for internal security purposes.
When you transact using local payment methods such as bKash, Nagad, Rocket, or bank transfer, we collect the transaction amount, date, mobile number, and reference number. Records of every transaction completed in BDT are stored securely and can be reviewed by the user upon request. Full card numbers and sensitive bank account details are never stored on our servers.
Your usage patterns on the platform — such as pages visited, time spent, betting categories you engage with, and the device you connect from — are logged automatically. This data is used to improve service quality, better understand the preferences of users in Bangladesh, and review platform performance. No individual behavioural profile is created and transferred to third parties.
Eg66 uses collected data only for specific, legitimate purposes. First, it is used to manage your account, verify logins, and deliver our services. Second, data is analysed to prevent fraud, comply with anti-money laundering regulations, and maintain account security. Third, contact details are used to send relevant promotional messages and service updates — though you can opt out of these communications at any time.
Anonymised statistical data is analysed to resolve technical issues, improve service quality, and develop new features. No individual can be identified from this analysis, and the results are used exclusively for internal development. This data plays an important role in making the platform experience smoother and more comfortable for mobile users in Bangladesh.
When eg66 is legally required to disclose information at the direction of a government authority or court order, we follow the appropriate legal process and notify the user where possible. In such cases, only the specific information requested is disclosed — nothing beyond what is required. eg66 takes every precaution to protect users' interests in these situations.
All personal data stored on the eg66 platform is protected using industry-standard encryption technology. TLS/SSL protocols are applied during data transmission, ensuring your information is fully secured from source to destination in transit. Access to data stored on our servers is restricted to authorized personnel only, and every access is logged. Regular security audits and vulnerability assessments are conducted to maintain the integrity of our systems.
How long personal data is retained depends on the type of data and the purpose for which it was collected. All necessary data is kept for as long as your account remains active. After account closure, certain transaction and identity-related records may be retained for up to five years to meet legal and regulatory requirements. Once the designated period expires, data is securely and permanently deleted.
Eg66 works with a number of trusted third-party service providers, including payment processing partners, identity verification agencies, and technical infrastructure providers. Only the minimum data necessary to deliver the relevant service is shared with these partners, and strict confidentiality agreements are in place with all of them. No third party may use your data for their own marketing or commercial purposes. eg66 regularly reviews its partners' data protection practices.
Every eg66 user has specific rights over their own data, which we fully respect. You may request a complete copy of the personal data held on your account at any time. Upon receiving your request, eg66 will deliver that data securely within 30 business days. Simply contact our support team to exercise this right.
You have the right to correct any inaccurate or incomplete information on your account. Some details can be updated directly through your account settings, while changes to sensitive fields such as your name or date of birth require identity verification before our support team can make the correction. Keeping your information accurate helps maintain both the quality of our service and your account security.
You have the right to request deletion of your data under certain circumstances, particularly when the original purpose for collecting it has been fulfilled or you wish to withdraw your consent. However, some data must be retained for a specified period due to legal or regulatory obligations. You can opt out of marketing communications at any time using the unsubscribe link included in every email. eg66's support team is always available to help you exercise any of your rights.
Eg66 reviews and updates its Privacy Policy from time to time as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email or SMS. For significant changes, a notification will be shown when you log in to the platform, and your consent to the updated policy will be obtained before it takes effect. We believe transparency is the foundation of trust.
If you continue using the platform after receiving notice of a policy change, you will be considered to have accepted the updated policy. If you object to any change, you may request account closure, and any existing balance will be available for withdrawal. Previous versions of the policy are available on request through our support team. eg66 will never reduce users' fundamental privacy rights without their knowledge.
Where both English and Bangla versions of this policy exist, the Bangla version shall be considered authoritative for users in Bangladesh. In the event of any conflict or ambiguity, the Bangla text shall prevail. eg66 is committed to complying with Bangladesh's data protection laws and international best practices at all times.
For any questions, requests, or complaints regarding this Privacy Policy, you can contact eg66's data protection team directly. Emails sent to our support address are generally responded to within two business days. For formal requests to access, correct, or delete data, we will respond within 30 business days following identity verification.
Contact email: support@eg66.biz. Including your registered mobile number or user ID with your request will help us process it faster. Initial queries can also be handled via live chat, with more complex matters referred to the data protection team. Our support team is fully equipped to assist you in Bangla.
Eg66 believes that earning user trust is the foundation of any lasting relationship. Our commitment to your privacy goes beyond policy documents — it is embedded in our day-to-day operations. eg66 is dedicated to upholding the digital rights of every user in Bangladesh. If you have any concerns, feel free to reach out — we're always here for you.
Eg66 uses the most advanced technology to keep your data safe. Enjoy the best betting experience in Bangladesh with complete peace of mind.